FAQ's for Designers
Applying
When can I apply?
All application opening and closing dates are posted here . You will only be able to apply for the markets within these dates, via the Apply links that will appear and be marked OPEN. The Finders Keepers market applications are open for a minimum of 3 weeks.
How do I apply?
If you don't already have an existing account with The Finders Keepers, you'll be prompted to set one up once you start the application process. (Please note, you won't be able to set up an account outside of the application open times).
When completing the application form you'll be required to share some business details, product images and necessary documentation. We'd suggest preparing these details before you start the application process. We also highly recommend you apply from a desktop computer and not a smartphone or tablet.
We cannot accept applications via post.
Do I have to apply each time?
Yes, you do need to apply for each market you wish to attend. If you applied for a Finders Keepers market in our SS17 season or any market since, you'll already have a user login. You will need to login to your account to complete an application for an upcoming event. Your details will be pre-saved and this will help streamline the process for you.
When will I get my application result?
We receive a LOT of applications to process. Please be patient with us; we thoroughly review every application, giving each one the time it deserves.
We endeavour to have responded to all applicants two (2) weeks after the applications closing date. During peak times however, it may take longer, sometimes three (3) or four (4) weeks. Once your Finders Keepers account has been activated you can log in at any stage to view the progress of your application.
Once the results are ready we will send you an email notifying you. To view your results you will need to log into your Finders Keepers Online Portal, so be sure to note down the email address and password you set in your application.
Please note we review all applications we receive so if you have not received an email from us after four (4) weeks of the application closing date, we suggest you log into your FK Online Portal to see if your result is available. You can email us if you have any trouble logging in.
Can I get feedback on my application?
Due to the high volume of applications, we are unable to provide individual feedback on your application results. To get a broader understanding of the criteria our curators use to assess applications, be sure to read the Application Criteria .
Who can apply for the Markets?
The Finders Keepers markets are for independent and/or emerging designers and artists from Australia. By this, we mean your product must be designed and produced by you. We do not accept submissions from agents or wholesalers. Whilst we prefer applicants to be at least 18 years of age, there is no age limit to apply for the markets. If you are under 18 you are required to be accompanied by a guardian. Our venues do not allow minors under 16 onsite during event bump-in and bump-out.
Please check our stallholder criteria for a clear understanding of what we're looking for in applications.
Can my products be produced overseas?
We support Australian made, locally sourced and ethically produced items. There are many factors that influence the curation of our markets however we do prioritise applications that support these values, and designers who advocate those principles.
We do ask applicants to explain their design and production processes as a part of the application and we definitely do take into consideration where products are made. Our priority is always ethical production, and we do reject a large number of designers as a result of their products being sourced and/or produced overseas, particularly when mass production is apparent.
Having said that, there are many designers who participate in Finders Keepers events who source overseas to other small businesses, and in many cases they are in fact regularly visiting their teams to ensure appropriate workplace conditions and pay rates.
It's my first time! Do I have to apply for a debut stall?
No, if you would like to apply for one of our regular or larger stalls, you are welcome to! You can also select a secondary stall option if you'd like to have a chance at a different size too.
How many debut stalls do you approve for each market?
Debut stall allocations are very limited and we only offer approximately 20 debut spots per market. This means that the debut option is very sought after and we highly recommend selecting a secondary stall option.
What do you look for in a debut stall application?
Innovation! We already know you are new and often a start-up business, and we also know you might not have everything ready for your application as a first-timer. Take your time and do your research before submitting your application. We want to see that what you're doing is exciting and different to other makers. What will you bring to the market that is unique and different, and why should we pick you?
What is the difference between a buddy stall and a collaboration stall?
A buddy stall is when you share a stall that is essentially split into two spaces, that work harmoniously together. This could be a great brand collaboration that crosses over, two brands run by the same operator or two like-minded brands that want to work together and share resources. You will still be listed and recognised as two brands. To apply for a buddy stall you must submit one application with both brands included.
A collaboration stall is when you work together as a collective and can have many brands under one collective name. This might be a collection of artists, from a group, club or collective space that want to work together. This would be managed by one main representative.
What do I need to know when applying for a buddy stall?
You will have one primary account holder and only a few additional fields on the application form for your buddy. So you will need to make sure both brands' information, stall images and marketing images are included together, for curation and marketing purposes.
Can we apply as a collective or group?
Yes! We do accept collaborations. Please be aware that when applying as a collaboration you will need:
A collective name
One application form including all details of the product/s you intend to sell.
One nominated point of contact for all correspondence
You will also need to ensure that the look of your stall is cohesive, and that there is no 'separation' of stalls within the allocated space.
A good example of this is found here , from our Melbourne AW15 event. Note that the two brands are working in harmony and fully sharing the space together.
If you wish to maintain entirely separate spaces, they will need to be applied for and booked separately as well.
I was a stallholder at one of the last markets. Can I apply again?
You are more than welcome to submit an application to be included in another Finders Keepers!
Please note however, that participation in previous markets does not guarantee selection a second or even third time. We prefer the markets to appear fresh to our customers, and we like to offer unique and new experiences with each event. It's therefore super important, in your application, to show how your work is developing, and to show the new products or designs you're creating.
I want to apply for all of the markets. What are my chances of getting into all of them?
Many stallholders apply for all of our market locations in our event seasons, and indeed we encourage you to apply for all of the events you wish to participate in. Each market is given separate consideration when applications are assessed, based on the criteria previously mentioned.
I want to apply for all of the markets at the same time. Can I use the one application form for all?
Unfortunately at this time, this is not an option within the application process.
Can I send product samples to support my submission?
Due to the high volume of applications we receive, we are unable to accept any samples. All applications are reviewed based upon the criteria as outlined here.
Can I change my application once it's submitted?
Unfortunately once your application has been submitted, no alterations can be made. If you would like to update an application, please re-submit your entire application and advise us via email that you would like us to cancel your previous application.
I got in! What next?
Once the application results are available we will notify you by email. To view the results simply log into your Finders Keepers Online Portal and click 'the results are in'.
If your application is successful you will gain access to an online event dashboard which will provide you with all the necessary details regarding payments, and other essential event information.
One of the images from your application will be chosen to announce your involvement in the markets through our media channels, and we will also provide you with promotional tips and our sharp digital campaign assets to help with your own marketing efforts to promote your attendance.
As the event date approaches, we will upload very important information to your online event dashboard and alert you via email. This includes such details as stall allocation, floor plans, bump-in and bump-out process and other details. It is a condition of inclusion as a stallholder to the Finders Keepers that you read, understand and comply with the provided information.
I've been offered a position on the waitlist, what does that mean?
A Waitlist position is not necessarily a no! Being on the waitlist means we think your work is wonderful, so we would love to consider your brand should we have any positions become available within your stall category and size. Don't forget you need to accept the waitlist offer too to be officially on the list. Read more here .
What if I have to cancel my application?
If you need to cancel your application before the approval stage, you may email us to let us know and we will remove your application from our database.
Once an offer to participate in the markets is sent and accepted, cancellation fees begin to apply.
If offered a position you will have 7 days* to accept this offer. If your offer is not accepted by this time it will be withdrawn and offered to a stallholder on the waitlist.
To accept your offer you will be required to pay a 20% deposit. This deposit is non-refundable. Pop-up Markets require full payment upfront, however the deposit and cancellation terms remain the same. Any cancellations made following acceptance of the offer will forfeit the 20% deposit fee.
Should you cancel between 6 weeks and 3 weeks prior to our event, this will result in a forfeiture of 50% of the stall fees paid by the stallholder. If your stall fees have not been paid you will still be liable to pay 50%.
Cancellations occurring less than three weeks prior, stall fees are non-refundable.
Should you choose not to comply with our cancellation terms, your future applications for stalls at the Finders Keepers will not be considered.
Your Stall
What can I sell at the Markets?
Categories are listed as per below:
Accessories
Art & Illustration
Baby & Kids
Candles
Ceramics
Fashion
For him
Furniture
General
Homewares
Jewellery - fine
Jewellery - other
Lighting
Outdoors
Pet Accessories
Plants
Publications
Stationery
Textiles
Wellbeing & Beauty
Price ranges are considered in the application process.
NB: Food products cannot be sold under the Art and Design category. For food stall information please go here .
How much is a stall? What is included in that fee?
For our multi-day markets, stallholders receive three (3) days stall hire. Stall prices vary and can be found on the Apply Page under Options & Fees .
Each designer is included in the Line-up announcement blog post in the lead-up to the market.
You will receive access to The Finders Keepers' exclusive seller newsletter which includes links to educational blog posts, helpful updates and the opportunity to access benefits that our sponsors and partners provide.
In addition, The Finders Keepers has extensive advertising, marketing, media, public relations and social media campaigns running all year reaching millions of people around the country and the world! All of our stallholders have equal opportunities to be featured amongst these campaigns.
Will I be featured on the Finders Keepers' Social Media?
The Finders Keepers seasonally creates a fully-integrated marketing campaign for our events, and our social media channels are an integral part of this campaign. Features are chosen at the discretion of our marketing team, with content selected from our blog and from your supplied images. There is also an opportunity to opt-in for additional paid marketing boosts, before the event. Be sure to also use your own social media channels to post relevant market preparation content to our hashtags.
#melbournefinderskeepers #sydneyfinderskeepers #brisbanefinderskeepers #thefinderskeepers - for all things Finders Keepers
Will my stall come with furniture / walls?
No. When you arrive at the venue you will find the dimensions of your stall space marked out on the floor with tape. You can then construct your stall within these parameters.galleries of past events , or our Pinterest boards for market inspiration!
Do I need Public Liability Insurance?
Market Stall Public Liability insurance is mandatory for all stallholders. This is the responsibility of the applicant/stallholder and not The Finders Keepers.
Do I need EFTPOS/Credit Card facilities?
YES. It is to be encouraged that stallholders setup systems required to operate as cashless. Two of the most popular payment gateways for stallholders at the market are Square reader and PayPal Here. You can also organise your own mobile EFTPOS facilities via your bank.
Can I access power at my stall?
Yes, for an additional cost. As powered sites have limited availability, stallholder applications need to clearly state it as a requirement at the acceptance/offer stage. Finders Keepers venues are often in heritage-listed buildings, and therefore powered sites are only available to stalls where it is essential for their display, e.g. lighting products. There is an additional fee for power set up and supply.
Where can I hang my sign? What if I need to hang artwork?
Due to all venue restrictions and some being heritage-listed, stallholders must not use any of the venue's walls or columns for this purpose. Please design your stall space with this in mind.
Can I choose my stall position?
Floor plans are created by the Finders Keepers team based on several criteria. These include, but are not limited to, the size of the stall, the category of products and specific requests within your applications.
We endeavour to allocate sites fairly based on stallholder needs. We also rotate the floor plan at events to keep it fresh for shoppers.
Please include requests for placement in your application form. These will always be considered seriously, however we cannot guarantee that all requests will be filled.
Logistics
Can I trade for one day only?
No. Stallholders MUST trade for all hours across all opening days, and be available for all the trading times as stated.
I am applying from interstate, can I courier my stock to the venue?
No. Unfortunately our venue partners are not in a position to accept any deliveries destined for stallholders. Our staff cannot take responsibility for your deliveries, and cannot sign for it on your behalf.
Is there Wi-Fi access?
No. Unfortunately we are not able to provide internet access to our stallholders. If you require Internet access for your own purposes, we strongly suggest you bring along your own connectivity solution, which you've tested beforehand.
Can I bring my dog / cat / pet?
No. Unfortunately all of our market venues prohibit the entry of pets, therefore we cannot allow anyone, including stallholders, to bring any animals or domestic pets to our events. Please contact us if you have an assistance dog that would need to be with you onsite.
Visitors
Who can attend the Market?
Anyone! All are welcome, with entry at just $6*! Children under 13 are absolutely free. We strongly encourage you to pre-purchase a ticket online before entry, or there will be facilities on the day for you to purchase at the door. Cards only. Please check the individual event pages for ticket sales.
Unfortunately, as much as we love our furry friends, animals are not permitted in any of our event venues, with the exception of assistance dogs.
How do visitors know about the Markets?
At The Finders Keepers we invest in extensive public relations, marketing and advertising campaigns to ensure engaged audiences attend our events.
The Finders Keepers also has a highly engaged online community of followers we communicate to regularly via our website, newsletters and social media.
We encourage stallholders to help enhance our combined marketing efforts through their own social media networks, email newsletters and word of mouth. This can lead to future sales online, wholesale opportunities and media exposure for sellers and their brands. This further enhances our ability to reach our goals of connecting and empowering the creative community in their own business endeavours.
Miscellaneous Questions
I am hosting a market/event/workshop/pop-up shop. Can The Finders Keepers curate our event for us?
Sorry, no. Unfortunately we do not take on any other similar or smaller events due to lack of time, resources and potential conflict of interest.
Can you please email your stallholder database for a shout-out or promotion?
No. We strictly adhere to our privacy policy and do not email our stallholder database with third party information or requests, unless via a sponsorship or partnership. If you're interested in partnering with us or finding out about advertising opportunities, please head here to submit an EOI.
Do you accept work experience placements, volunteers or internships?
As we don't have a traditional office set-up, we are unable to take any placements for most of the calendar year. We do accept students of event management for volunteer work from time to time depending on needs of events. Please contact us if you are interested.
Do you accept paid editorial on your blog or social media channels?
It's very important to us to provide original content on our blog. We spend a lot of time procuring content in order to showcase the sellers featured at our markets and other like-minded small businesses. These are chosen at our discretion.
We largely use all of our own event photos and materials or photos supplied to us for marketing material from sellers. We have opened up some limited opportunities for additional social media marketing during our events for our Seller community.
If you wish to advertise we mostly accept advertising on our website and in our newsletter only. We take pride in attributing our sources at all times, and endeavour to lead by example when it comes to sharing content with transparency.
How many people attend the markets?
Our markets can be attended in the tens of thousands at each event. However, for health and safety, we work with the venue on capacity limits and monitor every hour.
You haven't answered my question!
For any further information regarding applications or our events - please contact us.
Please feel free to email us if you have any more specific questions.
Stallholder Resources
Head over here to find some of our guides you might find useful.
The Finders Keepers acknowledge the Traditional Custodians of country across Australia, and their connections to community, land and sea. We pay our respects to their elders past, present and emerging, and extend that respect to all Aboriginal and Torres Strait Islander peoples today and everyday.
